Delhi, Delhi, India
Summary
Spearheaded product performance monitoring and documentation for a smart green card solution, enhancing data visibility and aligning development with user needs.
Highlights
Developed and maintained 3+ performance dashboards in Excel, utilizing pivot tables to visualize KPIs across Social Media, Sales, and Product teams, enabling data-driven decision-making.
Investigated product incident scenarios through case-based learning, applying root-cause analysis techniques to identify and resolve product flaws, improving system reliability.
Authored and updated Product Requirement Documents (PRDs) in ClickUp, ensuring alignment of business goals with user needs and technical constraints for product development.